Frozen Pipes? Our Emergency Plumbers Know Exactly What to Do

When temperatures take a sudden nosedive, your home or business plumbing is one of the first systems to feel the impact. One of the most stressful and damaging outcomes of extreme cold weather is frozen pipes—an issue that can turn from inconvenient to disastrous in minutes. For property owners seeking a dependable emergency plumber in Atlanta, time is critical. A fast, informed response can be the difference between a minor setback and extensive water damage.

At GoPlumber, we’ve spent decades facing down these icy challenges. Our trained professionals don’t just thaw pipes; they know how to handle the pressure buildup, prevent ruptures, and restore flow—safely and efficiently. Let’s dive into what makes frozen pipes so risky, how our pros respond, and what you can do to reduce the chances of freezing ever happening in the first place.

Why Frozen Pipes Are More Than Just an Inconvenience?

Frozen pipes are dangerous because of what happens inside the pipe. As water freezes, it expands. That expansion puts pressure on the pipe walls, especially in closed systems where there’s nowhere for the pressure to go. Eventually, that pipe gives out, often in the form of a rupture, releasing gallons of water in seconds. The aftermath can include:

  • Flooded basements or crawl spaces
  • Soaked insulation and drywall
  • Mold and mildew from hidden moisture
  • Damage to electrical systems and HVAC units

It’s not just residential homes that face these threats. Commercial spaces, especially those with uninsulated exterior walls, are just as vulnerable. And since the worst freezing often happens overnight or while people are away, many don’t discover the damage until it’s too late.

Signs Your Pipes May Be Frozen

Being able to recognize the warning signs of a frozen pipe can give you a critical head start. Our team often responds to emergency calls where homeowners had a hunch something was wrong but didn’t act quickly enough. Here’s what to watch for:

  • No water flow: If water stops coming out of faucets entirely, especially during cold spells, a pipe might be frozen.
  • Odd smells: Frozen blockages can cause backflow and create sewer-like odors in sinks or drains.
  • Frost on pipes: Visible frost or condensation is a clear indicator that the temperature inside the pipe has dropped dangerously low.
  • Unusual sounds: Gurgling, banging, or whistling noises can suggest ice forming or water trying to push past an icy obstruction.

If you notice any of these, it’s time to bring in experts before the situation worsens.

What Our Emergency Plumbers Do Differently?

Frozen pipe emergencies require more than a blow dryer and crossed fingers. They demand a methodical, safety-first approach. Our emergency plumbers come prepared with specialized equipment and experience tailored for Atlanta’s unique climate and infrastructure.

Step 1: Pinpoint the Freeze

The first task is identifying the exact location of the freeze. While homeowners might notice symptoms in a specific room, the actual blockage can be elsewhere in the system. Our plumbers use infrared thermography and acoustic sensors to locate cold spots without cutting into walls unnecessarily.

Step 2: Pressure Management

A crucial part of our process is managing the internal pressure in your plumbing. If a pipe is frozen solid and water continues to build up behind it, the pipe could burst the moment it begins to thaw. We shut off the water to the affected area and relieved pressure safely before moving forward.

Step 3: Thawing with Precision

We use pipe-safe thawing machines that deliver gentle heat across the pipe’s surface, ensuring a steady return to liquid without damaging the pipe material. For sensitive areas, like near electrical systems, we use indirect heating methods to minimize risk.

Step 4: Inspecting for Cracks or Weak Points

Once the pipe is thawed, we don’t just walk away. Frozen pipes can weaken even if they haven’t burst. Our team inspects the entire length for stress fractures, pinhole leaks, or signs of corrosion. If repairs are needed, we handle them on the spot.

Emergency Plumbing for Every Kind of Property

Whether it’s a high-rise condo in Midtown or a historic craftsman home in Grant Park, the needs are different. Our team tailors each response based on:

  • Pipe material (PVC, copper, PEX, cast iron)
  • Property layout (basements, crawl spaces, attics, or slab foundations)
  • Water system design (single-family vs. multi-unit buildings)
  • Previous plumbing modifications

Commercial clients also rely on us for rapid thawing to keep businesses running. From frozen fire suppression lines in warehouses to backed-up water mains in office buildings, we’ve handled it all—and fast.

What can you do Before We Arrive?

Even with a plumber en route, there are a few steps you can take to minimize damage:

  1. Shut off the main water valve. This stops additional water from entering the system.
  2. Open faucets. This helps relieve pressure and allows thawed water to escape.
  3. Turn up the heat. Raise your thermostat and open cabinets near sinks to circulate warm air.
  4. Never use an open flame. Avoid torches or space heaters near frozen pipes. They can crack pipes or start fires.

Our team always appreciates clients who take these smart precautions—it gives us a better starting point when we arrive.

How to Prevent Frozen Pipes in the First Place?

While we’re always here to help during emergencies, we’d rather see pipes stay intact all winter long. Prevention saves money, stress, and future disruptions. Here’s what we recommend:

  • Insulate exposed pipes: Use pipe sleeves or foam insulation, especially in unheated areas.
  • Seal wall gaps: Close off drafts near pipes with expanding foam or caulk.
  • Install heat tape: These electric wraps add warmth where it’s needed most.
  • Leave faucets dripping: During extreme cold, running water prevents freezing.
  • Service your heating system: A warm house is your best protection.

We also offer winterization services for clients who travel frequently or manage seasonal properties. Preparing your system for a cold snap is always cheaper than repairing a burst pipe.

Why Choose GoPlumber?

When your pipes freeze, you don’t have time to scroll through search results or take a gamble on availability. You need a crew that knows exactly what to do—and does it right the first time. Here’s why GoPlumber is trusted by homeowners and professionals across Atlanta:

  • 24/7 Rapid Response: Frozen pipes don’t wait, and neither do we. Our emergency lines are always open.
  • Decades of Local Expertise: We understand Atlanta’s weather patterns, water infrastructure, and building types better than anyone.
  • Upfront Pricing, No Surprises: Before we begin any work, you’ll know exactly what to expect.
  • Certified and Insured Technicians: Every plumber we send is licensed, background-checked, and trained in the latest methods.
  • Respect for Your Property: We wear boot covers, protect floors, and clean up thoroughly after every job.
  • Proven Track Record: Hundreds of repeat clients, five-star reviews, and long-term relationships with local property managers speak volumes.

At GoPlumber, frozen pipes aren’t a crisis—they’re a challenge we’re built to solve. If you need an emergency plumber in Atlanta who shows up prepared, works with precision, and puts your safety first, we’re the team to call.